Our Services
Professional Transportation & Logistics Administrative Support
Your Business Moves. We Handle the Details.
At WELLS Transportation Services, we provide affordable, flexible remote administrative support to trucking companies, courier services, independent delivery operators, and transportation businesses.
Our goal is to help business owners reduce administrative workloads, stay organized, and focus on growing their operations.
1. Dispatch Administrative Support
We assist transportation companies with daily coordination and administrative tasks, including:
- Driver check-ins and status updates
- Communicating pickup and delivery information
- Updating dispatch records
- Monitoring assigned delivery schedules
- Relaying information between drivers and authorized company personnel
- Organizing daily transportation activity reports
2. Scheduling & Appointment Coordination
Keep daily transportation operations organized with assistance managing:
- Pickup and delivery appointments
- Schedule updates and changes
- Customer appointment confirmations
- Delivery reminders
- Calendar and scheduling records
- Communication regarding delays or schedule changes
3. Delivery Tracking & Customer Updates
We help companies maintain communication and organized delivery records through:
- Monitoring shipment and delivery status using client-provided systems
- Updating customers on delivery progress
- Recording completed deliveries
- Maintaining delivery logs
- Tracking proof-of-delivery documentation
- Following up on missing delivery information
4. Transportation Paperwork & Document Management
Reduce time spent organizing paperwork with help managing:
- Bills of lading and delivery receipts
- Proof-of-delivery records
- Transportation document organization
- Digital filing and record maintenance
- Preparing paperwork for invoicing
- Identifying missing or incomplete documentation
5. Invoicing & Administrative Assistance
We provide general back-office support, including:
- Preparing invoices from completed service records
- Organizing customer billing information
- Tracking unpaid invoice records
- Sending authorized payment reminders
- Updating spreadsheets and business records
- General email and administrative assistance
6. Customer Communication & Business Support
Professional communication helps transportation businesses maintain customer relationships.
Our support can include:
- Responding to routine customer inquiries
- Following up on service requests
- Sending appointment confirmations
- Managing customer email correspondence
- Maintaining customer contact records
- Providing administrative support during scheduled service hours
Flexible Support for Your Business
Every transportation company operates differently. WELLS Transportation Services offers remote administrative assistance tailored to your company's workload, schedule, and business needs.
Whether you need help with a short-term project, occasional office tasks, or ongoing monthly support, we can discuss a solution that fits your operation.
No unnecessary overhead. No full-time staffing commitment. Just practical business support.
Let's Keep Your Business Moving
Spend less time managing paperwork and more time focusing on your business.
Contact WELLS Transportation Services today for a free introductory consultation and personalized service quote.
Serving Boise, Idaho, and transportation businesses nationwide through remote administrative support.